The corporate social responsibility communication of the sustainable Spanish companies of the FTSE4Good IBEX index: A study of their non-financial information as from Law 11/2018, dated 28 December

Authors

  • Ileana Zeler Universitat Autònoma de Barcelona
  • Andrea Oliveira Dos Santos Universitat de Girona
  • Mireia Bosch Casellas Universitat de Girona

Keywords:

corporate communication, corporate social responsibility, digital communication, non-financial information, Law 11/2018.

Abstract

Law 11/2018, dated 28 December, on non-financial statements and diversity in Spain obliges companies to issue reports on their corporate social responsibility (CSR). This paper presents our research on the regulatory compliance of the ten most highly capitalized companies of the FTSE4Good IBEX sustainable investment stock index. We carry out an analysis of the hierarchy level of the CSR reports presented on corporate websites, of the format and extension of the CSR reports, and of the communication of specific policies, the results of the measures taken and the identified risks associated with the CSR dimensions contained in Law 11/2018. Our results suggest that companies have a commitment to regulatory compliance with the law, but communicate their impact on society in a dissimilar and limited way.

KEYWORDS: corporate communication, corporate social responsibility, digital communication, non-financial information, Law 11/2018.

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Author Biographies

Ileana Zeler, Universitat Autònoma de Barcelona

Professora Serra Húnter Fellow del Departament de Publicitat, Relacions Públiques i Comunicació Audiovisual de la Universitat Autònoma de Barcelona.

Andrea Oliveira Dos Santos, Universitat de Girona

Professora Serra Húnter Fellow del Departament de Filologia i Comunicació de la Facultat de Turisme de la Universitat de Girona.

Mireia Bosch Casellas, Universitat de Girona

Grau de Publicitat i Relacions Públiques de la Universitat de Girona.

How to Cite

Zeler, I., Dos Santos, A. O., & Bosch Casellas, M. (2021). The corporate social responsibility communication of the sustainable Spanish companies of the FTSE4Good IBEX index: A study of their non-financial information as from Law 11/2018, dated 28 December. Comunicació. Revista De Recerca I d’Ànàlisi, 38(2), 29–49. Retrieved from https://revistes.iec.cat/index.php/TC/article/view/149402

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