The conclusion of consumer contracts in the Digital Services Act

Authors

Keywords:

platform liability, Digital Services Act (DSA), consumer protection, B2C contracts.

Abstract

In addition to dealing with the protection of citizens’ fundamental rights in the online platform environment, Regulation (EU) 2022/2065 of the European Parliament and of the Council of 19 October 2022, on a Single Market for Digital Services, also addresses consumers protection in their contractual relationships with businesses. It is reasonable to impose liability on platforms that have a predominant role when the trader offers goods or services that are not in conformity with the contract and it is wise to provide consumers with the same remedies they have against the trader in a B2C contract. However, Art. 6.3 DSA is still too dependent on how Member States decide to impose such liability in their domestic legislation.

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Published

2025-05-16

Issue

Section

Studies